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News

Cabinetisation - what does it mean for Orcon customers?

Wed 7 Jan 09

Recently there has been a lot of customer (and media) interest in what is happening with "cabinetisation" and how it affects those customers already unbundled, and our future unbundling plans.
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Giving our geeks a yuletide break

Mon 15 Dec 08

Murphy’s law. You’re trying to set up your new PC on Christmas Day to show Aunt Maude your holiday snaps and you can’t remember the DNS server addresses. Check out our customer service hours over the festive break to see when we can help you.
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Low Rollers Annual Christmas Appeal for the Auckland City Mission

Fri 12 Dec 08

For the second year in a row we have teamed up with the guys at Low Rollers to support their annual Auckland City Mission Christmas Charity Appeal.
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NZ Herald names us NZ's Fastest ISP

Mon 17 Nov 08

The New Zealand Herald has named Orcon New Zealand's fastest broadband provider in a survey carried out in conjunction with broadband monitoring company Epitiro.
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New look account balance email on its way

Thu 23 Oct 08

We have been hard at work in the last couple of months developing a new easier to read account balance email. The first batch of these new emails will be on their way to Orcon customer inboxes starting this evening. Read on to find out what to expect.
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Network status

8/01/09 8:49 am- Scheduled Outage: Orcon+ customers on the Mount Albert exchange will experience a short (approx 2 hours) outage to all services on the 13th of January from 7:30pm and 9:30pm

Customer support

Fusae Kudo, Customer Experience Specialist

Knowledge base